Craigslist Account Password Reset

Craigslist has been forcing many accounts to reset their passwords. To ensure continued service between your Auction123 Dashboard and your Craigslist account, we recommend you attempt to log into your Craigslist account to see if you are required to update your password. Once completed, be sure to log into your Auction123 account and update your Craigslist login information.

Updating your Craigslist account information in Auction123:

Craigslist account info

  • Log into your Auction123 Dashboard.
  • In the left-hand navigation menu, click Feeds under the Preferences section.
  • Select the Craigslist tab.
  • Locate the Craigslist Account Settings section and update the “Account Password” with your newly updated Craigslist password.
  • If you have more than one Craigslist account associated with your Auction123 Dashboard, be sure to select each account from the “Select Account to Edit” drop-down menu and update the password for each Craigslist account you own.

Please let us know if you need assistance or have any questions pertaining to your Craigslist account.

Call: (888) 514-0123, Option 2
Email: Support@Auction123.com
Visit: https://auction123.com

 

Fully Automated Craigslist Posting Application

Auction123’s Hands-Free Application:
Automatically Lists and Manages Your Craigslist Postings

Auction123 Fully Automated Craigslist Posting Application

The Auction123 Craigslist Application offers a fully automated process for listing and maintaining your inventory live on Craigslist. Dealers participating in this program have been reporting a large increase in inbound calls, walk-ins, and sales!

Through a series of filters and settings, you can determine which inventory should be eligible to go live on Craigslist. Let us know your store’s monthly Craigslist budget, and the application will automatically list your vehicles during the days and time range you want! Furthermore, the application eliminates the need to pre-purchase postings from Craigslist or manually enter your credit card information for each posting. Simply enter your credit card information into the application stored on your PC, and your posting fees will be automatically charged to your card.

Eye-catching ads are created using your images, vehicle data, and descriptions. Each posting displays multiple calls to action for interested shoppers to contact you about your vehicle. We also include a link to a complete vehicle details page along with a website showroom displaying your entire inventory.

As pricing and vehicle data changes, the application can revise your live ads automatically. Additionally, choose if you want to repost live ads on a set schedule or elect to have the process end your postings as your vehicles are sold.

Get Started Today!

Call: (888) 514-0123, Option 3
Email: Sales@Auction123.com
Visit: http://auction123.com

 

Mapping Your Auction123 Images to eBay’s Gallery Images

eBay’s Picture Services allows up to 24 images to be uploaded directly to eBay.com, with your first 12 images being free for each eBay Motors listing. These images display in the eBay gallery at the top of your listing and are prominent in the mobile view of your eBay ad. The Auction123 system automatically sends the maximum number of free images available to the eBay gallery. However, you have the ability to increase the number of images sent for all listings from your default eBay settings.

We’ve added a new setting that allows you to select which images in the Auction123 system are used for the eBay Picture Services. This provides an opportunity to create a better representation of the vehicle within the 12-24 images that are uploaded directly to eBay, especially if you capture images in the same order for each car.

Picture Services Mappings

To set the order of your eBay images:

  • Click on Account Settings under the Preferences section in the left-hand navigation menu.
  • Click on the eBay tab.
  • Locate the “eBay Picture Service” section and turn on the switch for “Enable Manual Photo Ordering”.
  • Set which Auction123 image slot should be used for each of the eBay Picture Services images.
  • When you have finished setting the order, click Save.

Adding a Condition Description to Your eBay Listings

You may have noticed a section within the Item Specifics section called “Seller Notes” on some eBay listings. This area is what eBay calls your “Item Condition Description”. This field is useful to add information that is related to the condition of your vehicle for your shoppers to see immediately upon landing on your ad. Any information you add here should also be included within your listing description.

Condition_Description_eBay

Condition_Description_eBay_Item_specifics

You can now add content to the Seller Notes section from within your Auction123 Dashboard. Simply navigate to the Listing Editor and enter the Condition Description of your listing. Once your eBay ad is launched, the content you enter in this field will populate on your eBay listing. You are allowed to enter up to 1,000 characters in this space to describe the condition of your vehicle. Be sure to include anything you enter within your listing description as well.

Condition_Description_a123_settings

Please let us know if you have any questions!

Call: (888) 514-0123, Option 2
Email: support@auction123.com
Visit: http://auction123.com

New eBay Lead Distribution Settings – Control Which eBay Leads Auction123 Delivers to Your CRM or Email

The placement of your eBay ads in eBay’s search results depends on a variety of criteria. Listings posted by Top Rated Sellers will show up at the top of the search results. The listings that follow are ranked by their activity or “popularity”, based on the number of page views, bids, and offers received. To generate the most activity on your listings, eBay recommends you utilize the Auction format and follow a simple pricing strategy; Set your starting price low ($100), utilize a Reserve (the price you want for the unit) which cannot be seen by shoppers, and do not use a Buy It Now. This format is proven to produce the most amount of activity, subsequently boosting your listing higher in search!

Using this strategy can sometimes result in an overabundance of unique bids due to the low starting price. Auction123 sends a notification with the contact information for the first bid from any bidder on a particular item, not for EVERY bid from that bidder. Many eBay bidders setup proxy bidding, where they set an amount they allow eBay to bid up to on their behalf. Unfortunately, you can never know if the $100 bid received is from a person who has proxy bidding setup to go up to $25,000! This is why Auction123 recommends you contact each and every bid notification we deliver, as there is no indication what this person will be bidding up to. This is also why we urge you to actively observe your listings from within your Auction123 Dashboard so you can see how high the bidding is going.

  • Example: Your listing has 3 unique bidders. You received a bidder notification from Auction123 with the contact information upon receiving each bid for $100, $200, and $300 respectively. Unless you actively observe the bid activity from within the Auction123 Dashboard, you will not know the current bid amount on the listing.

We receive a lot of requests from dealers who want more control over which leads are delivered to their CRM from their eBay listings. As a result, we’ve added new settings that allows you to determine if we deliver leads outside of a set percentage of your Reserve or if we should deliver any auto-declined Best Offers.

To enable the lead distribution settings for your eBay leads, follow the instructions below:

  • Navigate to the Preferences menu on the left-hand side of your Dashboard and click Account.
  • Click on the eBay tab.
  • Expand the Lead Distribution menu.

Lead-Dist-Setting

  • If you do NOT want to receive the contact information for anyone who placed an Auto Declined Best Offer, check the corresponding box. You will have the opportunity to go into the listing and force send these filtered leads to either your email or CRM.
  • If you only want to receive the contact information for bidders whose bid amount has reached a certain percentage of your Reserve, check the corresponding box and set your percentage. You will have the opportunity to go into the listing and force send these filtered leads to either your email or CRM.

Keep in mind that if a shopper has proxy bidding set to a high amount, but the bidding never reaches a price that falls within your distribution criteria, you will not receive that bidder’s contact information unless you manually send the bidder to your email or CRM.

To send any restricted lead to your email or CRM, follow the instructions below:

  • Navigate to the listing in your Auction123 Dashboard and from the Listing Details section, click on the number next to your total Unique Bids or Best Offers to view all that were received for that listing. You can also click Show Listing Activity under the Actions for this Listing menu to view all Bids, Offers, or Questions received for the selected listing.
  • Select the lead that you would like to push through and click either Send to Email or Send to CRM.

Lead-Throttle

Please contact Auction123 support at Support@Auction123.com or via phone at (888) 514-0123, Option 2 if you have any questions.

Visit www.auction123.com to see all of the products and services we offer!

Instantly Contact Customers with the Auction123 Auto-Responder

You can now setup and customize an automated response to your customers for any contact form that appears within your inventory vehicle details pages or within your eBay listings. Choose to send the same message for all contact forms or customize the message on a per form basis! Once you enable the Auto-Responder, you can use the provided default message, setup a new default for all of the responders you want enabled, and even customize separate default messages for all inventory inquiries or eBay inquiries.

This feature is especially useful for your eBay customers. Let them know right away that you will be calling them to discuss their bid and answer any questions they have about the vehicle! The Auto-Responder system will give you a jump start on the eBay selling process!

In addition to your customized message, the Auto-Responder email will include a picture of the vehicle, a link to the full vehicle listing, your contact information, and a link to your Auction123 inventory showroom, which will be filtered to display similar vehicles to the unit your customer inquired about.

To enable the auto-responder for some or all of your Auction123 contact forms, follow the instructions below:

  • Navigate to the Preferences menu on the left-hand side of your Dashboard and click Contact.
  • Click on the Auto-Responder tab.
  • Click the Enable Auto-Responders box. The Auto-Responder has now been enabled for all forms within your Auction123 listings and will send the preset message by default.

Auto-Responder-Enable

  • To DISABLE the auto-responder for some of your Auction123 forms, select each form and click Disable. If you want to disable the form for all Inventory or eBay ads, simply disable the Inventory Default or eBay Default and the Auto-Responder will be disabled for all forms under that category.

Diabled_Enabled

  • The Default Message is applied to all Auto-Responder messages unless you edit a category Default message or an individual form message. Editing the main Default will update all enabled messages unless you have saved a custom message.

New-Default

  • If you are listing to eBay Motors, we recommend you set a custom message specifically for your eBay Bids and Offers. You can use these messages as a opportunity to let the customer know that you have their contact information and will be calling them shortly. As an eBay Preferred Service Provider, Auction123 will send you the name, telephone number, email address, and location for each person who places a bid or makes an offer.

New-eBay-Default

  • The email sent to your customer will include your contact information, a photo of the vehicle, a link to the full vehicle details page, and a link to Similar Vehicles you have in stock. This link will direct them to a showroom of all the inventory within your Auction123 Dashboard filtered to display the most similar vehicles first.

Responder-email2

 

If you have any questions on this feature, please call or email our Support Team:
(888) 514-0123, Option 2
Support@Auction123.com

Did You Know? eBay Motors Receives the Most Traffic on the Weekend – List Some National Ads Today!

Triple the number of qualified leads you receive this weekend by listing inventory to eBay Motors! Using eBay’s National Auction format, you can easily receive 8-12 unique bids on each listing using eBay’s recommended pricing strategies. Remember, when using Auction123 to publish your vehicles to eBay Motors, you will receive the name, telephone number, email address, and location for each bidder.

#1 Keep Your Starting Price Low

By starting your auction at a lower price of $100, you draw more attention to your listing. The more page views and bids you receive, the higher your listings will show in eBay’s search results.

#2 Call Every Bidder

Reach out to each bidder shortly after receiving the email with their contact information. Your bidders may be shopping on other vehicles and you want to be the first person they speak to. You never truly know their bid as eBay shoppers can setup Proxy Bidding, which allows them to set the highest price they are willing to spend and eBay will automatically increase their bid to that amount.

Once you get in contact with your bidder, start asking them the same questions you would for anyone who steps on your lot. Are they looking at other makes/models? What is their ideal monthly payment? Have they considered new or are they just shopping for a used vehicle? During this process, you may find that you have other inventory that meets your shopper’s needs better. Be sure to send an Email Ad to Customer found in the Actions for This Listing menu within your Auction123 Dashboard to show them other vehicles you have available in your inventory.

#3 Use the Auto Lower Reserve Setting

eBay recommends you lower the Reserve Price of your auction style listings at least two times for each 7 day listing. By lowering your Reserve Price, eBay will automatically send an email to each bidder that you have lowered the Reserve. They will also display a notification to all of the Watchers of your listing as well. Following this practice typically increases the number of bids you receive and ultimately gets your current bid price higher towards your Reserve. Auction123 provides an automated process for you to set how often you want the Reserve lowered on all of your listings, and we will lower the price by $1 based on your criteria. Set it and forget it!

To access these settings, once in the Dashboard, click on Account in the Preferences section of the left-hand navigation menu. Select the eBay tab and expand the last menu item called Auto Lower Reserve. Check box labeled Enable Auto Lowering Reserve and set how often you would like the Reserve lowered.

 

If you have any questions or would like a training on how to successfully sell inventory on eBay Motors, reach out to any Auction123 agent at (888) 514-0123, Option 2. All of us are eBay Certified Dealer Consultants and can help you get started on selling more units via eBay Motors today!