Auction123 will be performing scheduled maintenance beginning Saturday, March 11th at 11:00 PM ET through Sunday, March 12th at 5:00 AM ET. During this time, access to Auction123 systems may experience outages. We will make every effort to ensure the impact to your business is minimal.
Facebook Marketplace January 2023 Changes
Starting on January 30, 2023 Facebook will no longer support the ability for dealers to create vehicle Facebook Marketplace listings using a business page, along with removing the Vehicles Tab and Manage Inventory Tab. However, the free person-to-person listings for vehicle listings will still be available.
Our Marketplace Posting Tool will continue to support the use of free person-to-person for vehicle listings on Facebook Marketplace. This means you can continue using our tool to easily post your units and feature more inventory on Facebook than your competitors. In addition to supporting free person-to-person listings, we also offer an inventory feed for Facebook Shops, the Vehicles Tab replacement. Shops allows you to display your inventory directly on your business page and generate leads from visitors.
We understand that these changes to Facebook’s Marketplace can be confusing and disruptive – we are here to help! If you have any questions about how our tool can help you navigate these changes, don’t hesitate to reach out to the Auction123 Support Team via phone 888-514-0123 option 2 or email support@auction123.com.
Required Updates To Your Auction123 Craigslist Application
We are releasing a security update for your Auction123 Craigslist application running on a Windows PC(s) at your dealership on Thursday December 8th 2022. Windows may request your permission to proceed with this update. These updates are due to security certificate changes with the application and are necessary for your Craigslist tool to function. The requirement for this update is a Windows 10 or 11 operating system and .NET 5.0 or above. Once we push these changes live, you should receive a notification that an update is available, or you can check for updates yourself.
Right-click on the “123” logo in your system tray and select “Check for Updates.”
If Windows requests permission to proceed, you will see a pop-up stating, “Windows protected your PC”. You will then need to click on “More info“, then click the button that states “Run anyway” to start the process.
A window will then open asking if you would like to install the Auction123 Launcher Application. Click “Install” to complete the update process.
Please contact Auction123 Support at (888) 514-0123, Option 2 or support@auction123.com if you need any assistance.
Thank you for using Auction123 for your Craigslist solution!
Required Restart of Auction123 Craigslist Application For Craigslist Ad Listing Automation
A recent Windows Update may have force restarted your Windows desktop that hosts your installed Auction123 Craigslist Application. The Auction123 Craigslist Application is required to be online for your inventory automated ads to be listed onto Craigslist.
To restart your Auction123 Craigslist Application:
- Go to your Windows desktop that hosts your Auction123 Application and click on the Windows Start Menu.
- Under All Apps search for or start typing out Auction123 Launcher.
- Click on Auction123 Launcher to start the application.
- In the lower right of the screen next to the the timeclock, verify the yellow Auction123 logo is displaying for the Auction123 Craigslist Application.
Once the above steps are completed your Auction123 Craigslist ad listing automation will resume automatically. If you have any additional questions or need assistance, please feel free to contact the Auction123 Support team at 888-514-0123.
CARFAX History Report Enhancements
CARFAX has launched CARFAX Connect which enhances the way Auction123 communicates with and retrieves Vehicle History Reports from your CARFAX account.
This new enhancement will give you:
- Quick access to the most accident and damage information from CARFAX;
- Easy auto-run functionality of CARFAX Vehicle History Reports for Advantage customers; and,
- Better access management and tracking of who is running CARFAX Vehicle History Reports for your dealership across all third party tools.
To continue to retrieve CARFAX Vehicle History Reports through Auction123 and have access to these exciting new features, you will need to update your CARFAX settings in your Auction123 account.
If you have an email username from CARFAX, please go to the Account Settings page in your Auction123 dashboard, once there click the History Reports tab and then click the new “Log in to CARFAX” button. Simply enter your CARFAX email username and password to access CARFAX Reports.
If you do not have an email username from CARFAX or have forgotten your username, please reach out to CARFAX for more assistance.
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