Required Update for your Facebook Marketplace Feed

Facebook is making an update that requires dealerships to grant permission to any provider sending inventory to Marketplace as your Facebook Page. Your dealership will receive a Facebook notification today requesting that you grant access to Auction123 to publish on your Page’s behalf. Once you receive the Facebook notification, an Admin of your Page will need to follow the process below

  • Log into your dealership’s Page and click Settings at the top of your Facebook Page.
  • Then, click on the Page Roles section.
  • Scroll to Pending Partner Requests. Here you will see a request from Auction123.
  • Click the button stating “Respond to Request”.
  • A window will open with information about the Auction123 Business Manager account needing access to your page. Click the button stating “Give Auction123 access to my Page
  • A confirmation page will then open prompting you to give Auction123 access to your page. Click “Approve Request
  • For security purposes, Facebook may ask you to enter your password again to complete the process.

We will need you to complete this process ASAP once the notification has been received to ensure the continued delivery of your inventory to Marketplace. If you have any questions, please feel free to contact us at (888) 514-0123, Option 2 or email Support@Auction123.com.

To read more on this process, please review the Facebook Help Center HERE.

Auction123 Holiday Hours – Christmas and New Year’s

Auction123 offices will be closed the following days in observance of the upcoming Christmas and New Year holidays.

Christmas:
Friday, December 22nd – Closing at 2:00 PM EST
Saturday, December 23rd
Sunday, December 24th
Monday, December 25th

New Year:
Friday, December 29th – Closing at 2:00 PM EST
Saturday, December 30th
Sunday, December 31st
Monday, January 1st

Designated personnel will be “on-call” and can be reached by calling
(888) 514-0123.

Auction123 wishes you and your family a safe and happy holiday season! 

Start Selling on Facebook Marketplace with Auction123

facebook_marketplace_auction123

Reach Interested Car Buyers
Millions of people search for cars on Facebook Marketplace every day. Auction123 has added integration to automatically post your vehicles to Marketplace, presenting the ultimate opportunity to be where your customers currently shop. By listing on Marketplace, you can communicate with car buyers in real-time using Facebook Messenger while they’re actively shopping for a vehicle.

Best of all, your postings on Marketplace are free! At this time, Facebook currently supports used cars, trucks, and motorcycles only. Contact Auction123 today by calling (888) 514-0123, Option 2 or emailing Sales@Auction123.com. You will need to be subscribed to the Auction123 Mobile Marketplace package to get started on Marketplace.

What’s Next?
Your dealership must have a Facebook Page and a way to quickly reply to the leads you’ll receive through Messenger. You will need to actively monitor and reply to interested buyers via your own Messenger app, or if your dealership subscribes to a chat provider listed below, let them know you would like to set up Messenger integration.

We are excited to bring this opportunity to your dealership, helping you to reach millions of interested car buyers on Marketplace!

Craigslist Account Password Reset

Craigslist has been forcing many accounts to reset their passwords. To ensure continued service between your Auction123 Dashboard and your Craigslist account, we recommend you attempt to log into your Craigslist account to see if you are required to update your password. Once completed, be sure to log into your Auction123 account and update your Craigslist login information.

Updating your Craigslist account information in Auction123:

Craigslist account info

  • Log into your Auction123 Dashboard.
  • In the left-hand navigation menu, click Feeds under the Preferences section.
  • Select the Craigslist tab.
  • Locate the Craigslist Account Settings section and update the “Account Password” with your newly updated Craigslist password.
  • If you have more than one Craigslist account associated with your Auction123 Dashboard, be sure to select each account from the “Select Account to Edit” drop-down menu and update the password for each Craigslist account you own.

Please let us know if you need assistance or have any questions pertaining to your Craigslist account.

Call: (888) 514-0123, Option 2
Email: Support@Auction123.com
Visit: https://auction123.com