Facebook is making an update that requires dealerships to grant permission to any provider sending inventory to Marketplace as your Facebook Page. Your dealership will receive a Facebook notification today requesting that you grant access to Auction123 to publish on your Page’s behalf. Once you receive the Facebook notification, an Admin of your Page will need to follow the process below

• Log into your dealership’s Page and click Settings at the top of your Facebook Page.
• Then, click on the Page Roles section.
• Scroll to Pending Partner Requests. Here you will see a request from Auction123.
• Click the button stating “Respond to Request”.
• A window will open with information about the Auction123 Business Manager account needing access to your page. Click the button stating “Give Auction123 access to my Page“
• A confirmation page will then open prompting you to give Auction123 access to your page. Click “Approve Request“
• For security purposes, Facebook may ask you to enter your password again to complete the process.

We will need you to complete this process ASAP once the notification has been received to ensure the continued delivery of your inventory to Marketplace. If you have any questions, please feel free to contact us at (888) 514-0123, Option 2 or email Support@Auction123.com.

To read more on this process, please review the Facebook Help Center HERE.

Reach Interested Car Buyers
Millions of people search for cars on Facebook Marketplace every day. Auction123 has added integration to automatically post your vehicles to Marketplace, presenting the ultimate opportunity to be where your customers currently shop. By listing on Marketplace, you can communicate with car buyers in real-time using Facebook Messenger while they’re actively shopping for a vehicle.

Best of all, your postings on Marketplace are free! At this time, Facebook currently supports used cars, trucks, and motorcycles only. Contact Auction123 today by calling (888) 514-0123, Option 2 or emailing Sales@Auction123.com. You will need to be subscribed to the Auction123 Mobile Marketplace package to get started on Marketplace.

What’s Next?
Your dealership must have a Facebook Page and a way to quickly reply to the leads you’ll receive through Messenger. You will need to actively monitor and reply to interested buyers via your own Messenger app, or if your dealership subscribes to a chat provider listed below, let them know you would like to set up Messenger integration.

• Contact At Once!: Visit the Contact At Once! customer portal to integrate Messenger. – https://portal.contactatonce.com/customerportal360.aspx?Module=Chat+Network+Provision
• ActivEngage: Contact ActivEngage to integrate Messenger – https://www.activengage.com/innovation/facebook-messenger-integration/
• Gubagoo: Email Gubagoo or call 855-264-2037 to integrate Messenger. messengerhelp@gubagoo.com
• Edmunds CarCode: Contact Edmunds CarCode to integrate Messenger. dealersupport@edmunds.com
• Other/None: Contact your chat provider to integrate Messenger or manage leads diligently via Messenger.

We are excited to bring this opportunity to your dealership, helping you to reach millions of interested car buyers on Marketplace!