Auction123 will be performing scheduled maintenance beginning Saturday, March 11th at 11:00 PM ET through Sunday, March 12th at 5:00 AM ET. During this time, access to Auction123 systems may experience outages. We will make every effort to ensure the impact to your business is minimal.

Starting on January 30, 2023 Facebook will no longer support the ability for dealers to create vehicle Facebook Marketplace listings using a business page, along with removing the Vehicles Tab and Manage Inventory Tab. However, the free person-to-person listings for vehicle listings will still be available.

Our Marketplace Posting Tool will continue to support the use of free person-to-person for vehicle listings on Facebook Marketplace. This means you can continue using our tool to easily post your units and feature more inventory on Facebook than your competitors.  In addition to supporting free person-to-person listings, we also offer an inventory feed for Facebook Shops, the Vehicles Tab replacement. Shops allows you to display your inventory directly on your business page and generate leads from visitors.

We understand that these changes to Facebook’s Marketplace can be confusing and disruptive – we are here to help! If you have any questions about how our tool can help you navigate these changes, don’t hesitate to reach out to the Auction123 Support Team via phone 888-514-0123 option 2 or email support@auction123.com.

We are releasing a security update for your Auction123 Craigslist application running on a Windows PC(s) at your dealership on Thursday December 8th 2022. Windows may request your permission to proceed with this update. These updates are due to security certificate changes with the application and are necessary for your Craigslist tool to function. The requirement for this update is a Windows 10 or 11 operating system and .NET 5.0 or above. Once we push these changes live, you should receive a notification that an update is available, or you can check for updates yourself.

Right-click on the “123” logo in your system tray and select “Check for Updates.”

If Windows requests permission to proceed, you will see a pop-up stating, “Windows protected your PC”. You will then need to click on “More info“, then click the button that states “Run anyway” to start the process.

A window will then open asking if you would like to install the Auction123 Launcher Application. Click “Install” to complete the update process.

Please contact Auction123 Support at (888) 514-0123, Option 2 or support@auction123.com if you need any assistance.

Thank you for using Auction123 for your Craigslist solution!

A recent Windows Update may have force restarted your Windows desktop that hosts your installed Auction123 Craigslist Application. The Auction123 Craigslist Application is required to be online for your inventory automated ads to be listed onto Craigslist.

To restart your Auction123 Craigslist Application:

1. Go to your Windows desktop that hosts your Auction123 Application and click on the Windows Start Menu.
2. Under All Apps search for or start typing out Auction123 Launcher.
   
3. Click on Auction123 Launcher to start the application.
4. In the lower right of the screen next to the the timeclock, verify the yellow Auction123 logo is displaying for the Auction123 Craigslist Application.
   

Once the above steps are completed your Auction123 Craigslist ad listing automation will resume automatically. If you have any additional questions or need assistance, please feel free to contact the Auction123 Support team at 888-514-0123.

On September 13th, Facebook stopped showing inventory from Partner Catalog Feeds on Facebook Marketplace. However, inventory from the feed that we continue to send will still show on your Vehicles tab of your business page.

One thing that’s for sure, this has drastically lowered inventory counts on Marketplace, as many dealerships have had no way to get their inventory posted without manually posting their units one by one. This means that the dealers who do continue to pursue posting to Marketplace will see increased, higher quality, leads.

What we have done to ensure you are in the best position to succeed is to create a new Facebook Marketplace Posting Tool. Auction123’s Facebook Marketplace Posting Tool will allow you to post multiple inventory listings to Marketplace at a time. The tool saves you time and allows you to feature more inventory on Facebook than your competitors.

To install the application and begin posting, simply follow the steps below.

• Login to your Auction123 Dashboard
• Navigate to Account Settings, which is on the left navigation bar under Preferences
• Click the Facebook Marketplace tab at the top of the page
  • Note: If you do not see this tab, please contact Auction123 Support
• Review the three links on this page which provide the following –
  • A PDF to installation and usage steps
  • A PDF to Frequently Asked Questions
  • A link to a video that can walk you through installation and usage of the application
• Once you have reviewed the setup and usage instructions, click ‘Download Facebook Marketplace Posting Tool Installer’
• Once the installer has been downloaded, click it to begin installation
• Windows will provide prompts to complete the installation

Once installed, you will be able to open the application by clicking the Windows icon on your task bar and then search for ‘Auction123 Facebook Posting Tool’. Open the application and login with your Auction123 credentials to get started!

If you have any additional questions or need assistance, please feel free to contact the Auction123 Support team at 888-514-0123.