eBay Sending False Notifications of Available eBay Package Listings

eBay is experiencing an error which is causing some dealers to receive notifications regarding free listings available on their eBay account. If you have received an email regarding unused listings on your eBay subscription package or see a notification on your Auction123 Dashboard of available free eBay listings, please disregard.

For dealers on an eBay listing subscription package, the counter in the upper right-hand corner of your Auction123 Dashboard outlining the number of listings you have remaining for the month is not accurate. If you are unsure of the number of listings you have remaining on your package, please contact eBay Customer Support.

eBay is aware of the issue and will be working to get this corrected. If you have any questions, please reach out to Auction123 Support at (888) 514-0123, Option 2 or email Support@Auction123.com.

Required Updates Needed to your Auction123 Craigslist Application

On Monday, August 14th, you will need to update the Auction123 Craigslist application running on a Windows PC(s) at your dealership.  These updates are due to security certificate changes with the application and are necessary for your Craigslist tool to function. Once we push these changes live, you should receive a notification that an update is available or you can check for updates yourself. Follow the instructions below to complete the process.

Right-click on the “123” logo in your system tray and select “Check for Updates.”

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Once completed, you will see a pop-up stating “Windows protected your PC”. You will then need to click on “More info“, then click the button that states “Run anyway” to start the process.

A window will then open asking if you would like to install the Auction123 Launcher Application. Click “Install” to complete the update process.

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If this process is not completed prior to 8/22/2017, the Auction123 Craigslist Application will no longer run, disabling your ability to list or manage postings. Please contact Auction123 Support at (888) 514-0123, Option 2 if this occurs or if you need any assistance.

 

 

Reminder – Increased Reserve Fees on ebay Motors

ebay sent out an email announcing an increase in the Reserve fee and Buy It Now fee on Auction-style listings. This change went in effect on July 13th.

The Reserve Fee changes affect the following categories:

  • Cars & Trucks
  • Motorcycles
  • Boats
  • PowerSports
  • Other Vehicles & Trailers

Reserve fees for listings with a Reserve price below $75,000 are now $40 per listing.
Reserve fees for listings with a Reserve price $75,000 and above are now $99 per listing.

Additionally, the Auction Buy It Now fee has increased to $10.

If you are interested in avoiding these fees, please contact us regarding the new Premier Placement Package. This new ebay subscription is a flat monthly rate and includes all additional fees. The Auction123 team can get you setup on the right Premier Placement Package (P3) for your dealership today.

Auction123 Templates are Fully Compliant with eBay’s New Policies

As of June 1st, Your Auction123 eBay Listing Template will be Fully Compliant with eBay’s New Policy to Remove “Active Content”

You may have received a message from eBay regarding upcoming changes they are making to the way listings can be designed or presented on eBay.com. These changes no longer allow “Active Content” within the body of your listing. Active Content includes the use of javascript, flash animation, inline pop-up windows, and most embedded video code.

Our development and design teams have reformatted the Auction123 templates to accommodate this new policy by making trivial changes to the existing add-on widgets in the template editor, resulting in a minimal impact on your current layout. These changes occurred in the Shipping, embedded Video, Image Viewer, and Similar Vehicles widgets.

You do not need to do anything regarding this change. The Auction123 system will automatically convert your template over to the new compliant code on June 1, 2017. You will likely not see any difference in your layout or presentation. Should you have any questions regarding these changes, please feel free to contact Customer Support at (888) 514-0123, Option 2 or email Support@Auction123.com.

Thank you for being a valued Auction123 customer. We look forward to continuing to provide you with the best tools available for listing and managing your eBay and Craigslist postings.